The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Almost all of the items listed in our shop are custom made. Made-to-order and personalized to your needs and detailed specifications that you will relay to me through our written conversations.
WE DO NOT SHIP FLOWERS WITHOUT SHOWING THE FINISHED ARRANGEMENT IN DETAILS THROUGH PICTURES AND OR VIDEOS.
Need flowers to match a crib sheet, blanket or bedsheets?
Have a rug, a painting or a piece of art that you love as the inspiration for the items you want to order? Send some pictures with your custom request and I will work with you to get all the important details written down before we start on the project.
14” is commonly the size of the biggest flowers you’ll see in most of the arrangements listed here.
But we can make any size flower you want.
( 1 inch = 2.54 cm )
Please refer to each individual listings as they should/will have information on the sizes of the flowers displayed/pictured.
Flowers that need to be displayed on a wall come with loop wires attached to the base of each flower that's 6" to 36".
You can use clear plastic adhesive hooks for hard surfaces to hang them.
One CLEAR plastic adhesive hook per flower, 2-3 per leaves if needed.
Some of the leaves/greenery take 2 each but it depends on how you plan to display them.
More detailed instructions & guide and tips will also be included in the package starting April 2017.
You plan on hanging them differently? Let us know and we can customize them for you.
Avoid prolong exposure to very humid, very damp, environments.
Make sure they are away from direct source of heat or fire.
And of course, don't get them wet!
Yes. But please be advised that some of the flowers can come with little tiny embellishments like sequins, beads, molded clays, rhinestones, pearls to name a few, that can become choking hazards if ingested.
REQUEST FOR AN "ALL-PAPER-ONLY" FLOWERS IF YOU DON'T WANT THOSE TINY EMBELLISHMENTS INCLUDED.
KEEP THEM AWAY FROM CHILDREN'S AND OR PET'S REACH AT ALL TIMES.
Discard of any loose parts or parts that come loose or come off, immediately.
Keep the box or boxes they came in with if possible, if you're planning on putting them away soon after an event.
If you didn't have the original box or boxes anymore, you can use plastic hooks on walls and in rooms that are not exposed to humidity or moisture in the air. Keep them away for prolong direct sunlight so the colors don't fade faster than normal.
Yes. We send and accept (specific request for custom colors ) for color swatches but only after you purchase a listing.